Please email us if your question is not listed here.
Q. What exactly is included with my Sleepy Soirée package?
A. Aside from everything listed on our packages page, we deliver, set up and pack up - you don't need to do a thing! Our team will style your Sleepy Soiree and make sure the party is ready to go! All our bedding and cushions are of high quality.
All lights are LED battery operated and all candles are not real candles, to ensure safety of our clients. All batteries are included.
Q. What size is the foam filled mattress?
A. Our mattresses are "junior" size from IKEA 160cm x 70cm. The come with mattress protector.
180cm Air filled mattresses are available for older teens & adults..
Q. What payment is required?
A. We require a $100 deposit to secure your booking, with the remaining balance to be paid 7 days prior to the sleepover date.
Q. What happens if any Sleepy Soirees property is damaged or missing during the hire period?
A. As per our "Terms & Conditions" of hire you are responsible for the monetary cost of replacing anything that cannot be repaired, cleaned or missing. eg: urine on a mattress cannot be removed so will need to be replaced.
Q. How much space will I need?
A. Tents are approx 90cm wide and 160cm long. To fit a party of 5 tents in a row comfortably, you will need approximately 4.5m x 1.7m.
Allow another 30cm for the breakfast trays to go in front of the tents.
We can always arrange tents in a different way if needed, e.g: opposite each other or L shape. Please contact us for more info.
Our large lace Teepees are 117cm wide, 117 deep and 160 high. Don't forget the mattress will hang out the front!
Q. Can I get a different style or colour theme?
A. All of our packages are customisable. Please email us with what you are after and we can see what we can do!
Q. Can I hire a tent for my son during my daughters party?
A. Yes - we can set up a sibling tent in any theme specifically for them so they won't be left out, we can set up in the same room or another room.
Q. How are the teepee's cleaned?
A. All manchester and linens are laundered after each hire using sensitive washing liquid. Mattresses, teepee covers, cushions and decorative items are spot cleaned when necessary.
Q. Are the teepees waterproof?
A. No they are not.
Q. What is the hire period?
A. We prefer to set up in the afternoon prior to the party, and pack up the next morning, however times can be negotiated depending on your needs.
Q. Can I hire teepees for more than one night?
A. This can be pre-arranged, Simply make a note with your enquiry.
Q. What is your cancellation policy?
A. A minimum of 7 days notice must be given for requests to change the date of their hire booking. The customer’s request can then be granted on the proviso that preferred date is available. A request to change dates within 7 days of booking will be denied.
Q. What happens if we have to cancel our party due to Covid Lockdowns?
A. If there is a Government mandatory Covid Lockdown during your booking period all deposits will be fully refunded.
Q. Do you deliver to all suburbs of the Gold Coast free of charge?
A. We service the Central Gold Coast area with delivery included.
We can certainly deliver further than these areas, (subject to time & availability) however a small fee will apply depending on your exact location - please contact us for further details.
A. Aside from everything listed on our packages page, we deliver, set up and pack up - you don't need to do a thing! Our team will style your Sleepy Soiree and make sure the party is ready to go! All our bedding and cushions are of high quality.
All lights are LED battery operated and all candles are not real candles, to ensure safety of our clients. All batteries are included.
Q. What size is the foam filled mattress?
A. Our mattresses are "junior" size from IKEA 160cm x 70cm. The come with mattress protector.
180cm Air filled mattresses are available for older teens & adults..
Q. What payment is required?
A. We require a $100 deposit to secure your booking, with the remaining balance to be paid 7 days prior to the sleepover date.
Q. What happens if any Sleepy Soirees property is damaged or missing during the hire period?
A. As per our "Terms & Conditions" of hire you are responsible for the monetary cost of replacing anything that cannot be repaired, cleaned or missing. eg: urine on a mattress cannot be removed so will need to be replaced.
Q. How much space will I need?
A. Tents are approx 90cm wide and 160cm long. To fit a party of 5 tents in a row comfortably, you will need approximately 4.5m x 1.7m.
Allow another 30cm for the breakfast trays to go in front of the tents.
We can always arrange tents in a different way if needed, e.g: opposite each other or L shape. Please contact us for more info.
Our large lace Teepees are 117cm wide, 117 deep and 160 high. Don't forget the mattress will hang out the front!
Q. Can I get a different style or colour theme?
A. All of our packages are customisable. Please email us with what you are after and we can see what we can do!
Q. Can I hire a tent for my son during my daughters party?
A. Yes - we can set up a sibling tent in any theme specifically for them so they won't be left out, we can set up in the same room or another room.
Q. How are the teepee's cleaned?
A. All manchester and linens are laundered after each hire using sensitive washing liquid. Mattresses, teepee covers, cushions and decorative items are spot cleaned when necessary.
Q. Are the teepees waterproof?
A. No they are not.
Q. What is the hire period?
A. We prefer to set up in the afternoon prior to the party, and pack up the next morning, however times can be negotiated depending on your needs.
Q. Can I hire teepees for more than one night?
A. This can be pre-arranged, Simply make a note with your enquiry.
Q. What is your cancellation policy?
A. A minimum of 7 days notice must be given for requests to change the date of their hire booking. The customer’s request can then be granted on the proviso that preferred date is available. A request to change dates within 7 days of booking will be denied.
Q. What happens if we have to cancel our party due to Covid Lockdowns?
A. If there is a Government mandatory Covid Lockdown during your booking period all deposits will be fully refunded.
Q. Do you deliver to all suburbs of the Gold Coast free of charge?
A. We service the Central Gold Coast area with delivery included.
We can certainly deliver further than these areas, (subject to time & availability) however a small fee will apply depending on your exact location - please contact us for further details.