Please email us if your question is not listed here.
Q. What exactly is included with my Sleepy Soirée package?
A. Aside from everything listed on our packages page, you will also get including delivery, collection, assembly, styling and general laundering of manchester. All lights are battery operated and all candles are not real candles, to ensure safety of our clients. All batteries are included. All prices include GST.
Q. What size is the foam filled mattress?
A. Our mattresses are "junior" size from IKEA 160cm x 70cm.
Air filled mattresses are available for older teens & adults.
Q. What payment is required?
A. We require a $100 deposit to secure your booking, with the remaining balance to be paid 14 days prior to the sleepover date.
A fully refundable security bond of $100 is also payable at the time of delivery (cash preferred).
Q. How much space will I need?
A. Tents are approx 90cm wide and 160cm long. To fit a party of 5 tents in a row comfortably, you will need approximately 4.5m x 1.7m.
We can always arrange tents in a different way if needed, e.g: opposite each other or L shape. Please contact us for more info.
Our Teepees are 117cm wide, 117 deep and 160 high. Don't forget the mattress will hang out the front!
Q. Can I get a different style or colour theme?
A. All of our packages are customisable. Please email us with what you are after and we can see what we can do! If we CAN we WILL.
Q. How are the teepee's cleaned?
A. All manchester and teepee covers are laundered after each hire using sensitive washing liquid. Mattresses, pillows and decorative items are always disinfected and also spot cleaned when necessary.
Q. Are the teepees waterproof?
A. No they are not. They can be set up outside during warmer months under a pergola or garage type shelter.
Q. What is the hire period?
A. We prefer to set up in the afternoon prior to the party, and pack up the next morning, however times can be negotiated depending on your needs. Longer hire times can also be negotiated subject to availability.
Q. Can I hire teepees for more than one night?
A. This can be pre-arranged. Simply make a note with your enquiry.
Q. What is your cancellation policy?
A. A minimum of 7 days notice must be given for requests to change the date of their hire booking. The customer’s request can then be granted on the proviso that preferred date is available. A request to change dates within 7 days of booking will be denied.
Q. Do you deliver to all suburbs of the Gold Coast free of charge?
A. No. Delivery is included to anywhere in the red circle in the map below, which is between Coomera in the North, Tweed in the South, and Advancetown to the West. We can certainly deliver further than these areas, however a small fee will apply depending on your exact location - please contact us for further details.
A. Aside from everything listed on our packages page, you will also get including delivery, collection, assembly, styling and general laundering of manchester. All lights are battery operated and all candles are not real candles, to ensure safety of our clients. All batteries are included. All prices include GST.
Q. What size is the foam filled mattress?
A. Our mattresses are "junior" size from IKEA 160cm x 70cm.
Air filled mattresses are available for older teens & adults.
Q. What payment is required?
A. We require a $100 deposit to secure your booking, with the remaining balance to be paid 14 days prior to the sleepover date.
A fully refundable security bond of $100 is also payable at the time of delivery (cash preferred).
Q. How much space will I need?
A. Tents are approx 90cm wide and 160cm long. To fit a party of 5 tents in a row comfortably, you will need approximately 4.5m x 1.7m.
We can always arrange tents in a different way if needed, e.g: opposite each other or L shape. Please contact us for more info.
Our Teepees are 117cm wide, 117 deep and 160 high. Don't forget the mattress will hang out the front!
Q. Can I get a different style or colour theme?
A. All of our packages are customisable. Please email us with what you are after and we can see what we can do! If we CAN we WILL.
Q. How are the teepee's cleaned?
A. All manchester and teepee covers are laundered after each hire using sensitive washing liquid. Mattresses, pillows and decorative items are always disinfected and also spot cleaned when necessary.
Q. Are the teepees waterproof?
A. No they are not. They can be set up outside during warmer months under a pergola or garage type shelter.
Q. What is the hire period?
A. We prefer to set up in the afternoon prior to the party, and pack up the next morning, however times can be negotiated depending on your needs. Longer hire times can also be negotiated subject to availability.
Q. Can I hire teepees for more than one night?
A. This can be pre-arranged. Simply make a note with your enquiry.
Q. What is your cancellation policy?
A. A minimum of 7 days notice must be given for requests to change the date of their hire booking. The customer’s request can then be granted on the proviso that preferred date is available. A request to change dates within 7 days of booking will be denied.
Q. Do you deliver to all suburbs of the Gold Coast free of charge?
A. No. Delivery is included to anywhere in the red circle in the map below, which is between Coomera in the North, Tweed in the South, and Advancetown to the West. We can certainly deliver further than these areas, however a small fee will apply depending on your exact location - please contact us for further details.
